Client Retention

Word of Mouth Tactics: Unleashing the Power of Customer Advocacy

By: Kumar Dattatreyan In today’s digital age, where consumers are bombarded with countless marketing messages, one form of promotion stands out as the most potent and cost-effective: word-of-mouth marketing. This article kicks off our new series on word-of-mouth tactics, exploring how this organic form of marketing can make or break your business in the blink […]

The Entrepreneur’s Compass: Navigating Success with OKRs and Strategic Innovation

Part 4 in a series by Kumar Dattatreyan As a small business owner, you constantly seek ways to grow and optimize your operations. In this final installment in this series, we’ll explore the last three crucial strategies to propel your business forward. These techniques will help you leverage your existing resources to their fullest potential, […]

The Executive’s Playbook: 3 Innovative Strategies for Maximizing Business Potential

By Kumar Dattatreyan: In our ongoing exploration of resource multiplication, we’ve uncovered a wealth of strategies to leverage your existing assets and relationships. Building on our previous insights, this third installment in our series reveals three additional approaches that can propel your business to new heights of success. Let’s dive into these innovative tactics for […]

Resource Multiplication Mastery: 3 Powerful Strategies to Exponentially Grow Your Business

By Kumar Dattatreyan In today’s competitive business landscape, the ability to maximize and multiply your resources is crucial for sustainable growth and success. In this article, the first of a series of four, we will explore innovative strategies to help business owners and entrepreneurs leverage their existing assets, expand their client base, and boost overall […]

5 Killer Mistakes That Can Sink Your Small Business – Part 2

By: Kumar Dattatreyan Navigating relationships with large clients or “big fish” can be exciting and challenging for small business owners. Our previous article discussed the first two critical mistakes that can derail your partnerships. Today, we’ll delve into the third and fourth killer mistakes: Taking on More Than You Can Handle and Putting All Your […]

5 Critical Mistakes That Can Derail Your Small Business Partnerships

Part 1 of a two-part series By Kumar Dattatreyan In the competitive landscape of small and medium-sized businesses (SMBs), securing and maintaining partnerships with larger clients – often referred to as “big fish” – can be a game-changer. However, several critical mistakes can jeopardize these valuable relationships and threaten your company’s existence. This comprehensive guide […]

Keep Up the Momentum: Strategies for Building Strong Business Partnerships

By: Kumar Dattatreyan As a business coach, I often work with clients looking to build strong, long-lasting partnerships with key clients and allies. These relationships are essential for maintaining momentum and achieving long-term business success. In this article, I’ll share strategies for nurturing these important connections and keeping your “big fish” clients engaged and satisfied. […]

Elevating Your Customer Service Game with Deliver +1

As a business owner and coach, I know firsthand how crucial customer service is to the success of any venture. In my last post, I delved into understanding what customers truly want to ensure a positive experience. Today, I want to introduce you to the concept of Deliver +1 and how it can take your […]

Educate Your Customers

Educate them about what, you may be thinking. Well, consider this, many businesses focus solely on attracting new customers, but you NEED to spend a good chunk of your time retaining current and former customers. These are people you already know to be a good sales potential…they’ve already bought from you! Take the time to […]