Elevating Your Customer Service Game with Deliver +1
As a business owner and coach, I know firsthand how crucial customer service is to the success of any venture. In my last post, I delved into understanding what customers truly want to ensure a positive experience. Today, I want to introduce you to the concept of Deliver +1 and how it can take your […]
Educate Your Customers
Educate them about what, you may be thinking. Well, consider this, many businesses focus solely on attracting new customers, but you NEED to spend a good chunk of your time retaining current and former customers. These are people you already know to be a good sales potential…they’ve already bought from you! Take the time to […]